Delivery - El Vélvét

Delivery

Delivery:

We ship worldwide.

COVID19 -

Due to the current situation, there is significant impact on our ability to maintain all our usual service levels.  We will continue offering our services, receiving and delivering parcels for our customers but there may be disruptions to some services under current conditions. Delivery might be delayed than usual.

Pre-Order - Could take from 10-20Weeks from when product order is placed.

 IMPORTANT NOTICE

Due to the festive season, the last dispatch day for all 2nd class and Parcel Force (48hrs) is the 20th December 2019 so all orders need be placed by the 19th of December 2019 before 8am in order for your parcel to be delivered before Christmas Day.

The last dispatch date for all 1st class orders is 21st December 2019.  All orders should be placed before or by the 20th of December 2019 before 8am in order for your parcel to be delivered before Christmas Day.

After Christmas all items ordered before 2nd January  2019 before or by 8am will be dispatched by 28th December. We go back to our usual delivery policy.

Bank Holidays are not working days.


The last dispatch date for all international orders is the 13th of December 2019 in order for your parcel to be delivered before Christmas Day. For some countries it is not guaranteed as it varies on the countries  Couriers last delivery date.

 

UK 1st Class Service - (1-2 Working days) - £6.00 - Per Item (Aimed to be received the next day.) Items Ordered after 8am will possibly not arrive the next working day.
Saturday, Sunday and Bank Holidays are NOT working days.
(Standard) UK 2nd Class Service - (3-5 Working days) - £3.98 - Per Item (Aimed to be received after 3 working days.)
UK - Tracked & Signed (24 hours) - £12.00 - Per item 
International - Tracked & Signed (1-10 days) - £16.00 - Per Item
International - DHL Express (3days) - £30.00 - Per Item
United States (USA) - Royal Mail - 5-10 Working days - £16.00 Per Item
All orders will be shipped after payments have been processed through us. Orders are usually Dispatched 24hours after it has been ordered. 

Tracking Info is automatically emailed to all UK and DHL Express Worldwide customers. If you're ordering from outside the UK via Royal Mail please email info@elvelvet.co.uk for your tracking information.